The syllabus for Automobile Trade
which I was imparting during my services with Dr Reddy’s is given below:-
1-Automobile: General Introduction and Safety Precautions
2-Engine and its working system
3-Main parts of Engine
4-Cooling system
5-Lubrication System
6-Fuel system of Petrol Engine
7- Fuel system of Diesel Engine
8- Ignition system of Petrol Engine
9-Brakes
10-Clutch
11-Gear Box
12-Universal Joint and Propeller Shaft
13-Rear Axle and Differential
14-Front Axle and Steering
15-Chassis Frame and Suspension System
16-Wheel and Tyre
Tube
17-Auto Electricity and Battery
18-Dynamo and Alternator
19-Self-Starter
20-Machines and Tools of Automobile Workshop
21-Formulae, Definitions and Miscellaneous Questions Related
to Automobile
22-Objective Questions-Answers
23-MPFI-Vehicles (ECM,
Injectors, Sensors etc)
24-About Computerized Wheel
Alignment and Balancing
24-Four Stroke Engine
25-Two Stroke Engine
26-Orientation
and Life Skill Sessions:-
*Introductory
Session
*Expectations
and Team-Building
*Time
Management
*Decision-Making,
Self-Esteem
*Gender,
Perceptions and Values
*Conflict
Resolution
*Communication
*Money
Management
Our LABS Process was as given below:-
1-Market Scan (As I conducted for Shimla)
2-Road-Show (Interest Inventory, Counselling)
3-Induction
4-Facilitation and Classroom Practices
5-Student Portfolio or Carrer Portfolio
6-B 2 Y Network
7-Assessments
8-Integrate Life Skills into Curriculum
9-IYDP
10-Work Readiness
In
CRS (Customer Relations and sales)
1-Fundamental of Economics
2-Basic Fundamentals of an
Organization
3-Evolution of Markets
4-Benefits of marketing
5-Differences between selling
and marketing
6-Marketing Mix
7-Assessment
8-Product
9-Classification of Product
10-Price
11-Pricing Methods
12-Place
13-Assessment
14-Types of Distribution
Channels
15-Warehousing
16-Inventory and Transportation
17-Promotion
18-Sales Promotion
19-Assessment
20-Advertising
21-Types of Advertising
22-Branding, Packaging, and
Labeling
23-Salesmanship
24-Qualities of a good salesman
25- Assessment
26-Presenting Ability
27-Sales person’s Attitude
28-Sales person’s questioning
and listening skills
29-Sales people and Their
Problems
30-Sales Techniques
31-Personal selling
32-Assessment
33-Public Relations
34-Differences between a
Customer and Consumer
35-Types of Customers
36-Buying Decisions
37-Buying Motives
38-Assessment
39-Influencing factors on
Customer Behavior
40-Types of Selling
41-Selling Benefits
42-Relations with Customers
43-Handling objections of
Customer
44- Assessment
45-Billing Payments
46-Retaling
47-Hospitality
48-Suggestive selling and
Inventory
49-Displays
50-Telemarketing and Etiquette
51- Telemarketing follow-ups
52-Reporting
53-Sales Reports
54- Assessment
55-Market Segmentation
56-Targeting & Positioning
57-CRS Aspirants Creed
58-Field Visit follow-Ups
59- Assessment
60-Numerical Ability
_______________________________________________________
In High-Tech Mobile
Technology I was imparting as given below
1-Introduction of Basic Electronics
2-Resistance
3-Capacitor
4-Inductor/Coil
5-Transformer
6-Transistor
7-Diode
8-I.C (Integrated Circuit)
9-Crystal
10-P.F.O, Anteena Switch, Ringer, Speaker, Vibrator, Mic etc
11-Application Software
12-Tracking
13-Shortings etc
____________________________________________________________
In Hospitality Domain I was supposed
to deliver the following topics to the Aspirants during the Absence of
Hospitality facilitator:-
1-Hotel
2-Organisation Structure of
the Food and beverage Service Deptt.
3-Functional Description of
Various Ranks of Principle Staff
4-Classification of Hotels
5-Menu
6-Different types of Menu
7-Different Types of Meals
8-Alcoholic Drinks
9-Rum
10-Whiskey and Types
11-Brandy
12-Beer and Types
13-Gin
14-Vodka
15-Port and Types
In Computer Basics it was our duty to
let the rural people know about the Advantages of Computer’s with Internet
knowledge and the topics are given below:-
1-Computer Introduction
2-History of Computers
3-Basic Computer Parts
4-Various
Input/Output/Storage devices
5-DOS Introduction
6-DOS-Commands-Beginners to Advance
7-DOS Command for Hardware
Maintenance
8-DOS error Messages
9-How to Register with
Naukri.com etc
10-How
to make Accounts in Yahoo, G-Mail,Rediffmail,Hotmail etc and how to send mails
for geeting best opportunities along with how to attach your CV’S/Resumes or Biodatas
In EDI I Covered the following topics
during my Training:-
1-Components of
Entrepreneurship
2- Steps in (BOIG)-Business Opportunity Identification Guidance
3-Time Management (Reminder,
e; g-Dairy, Check-List)
*Business Organizer (POA)
*Prioritization
4-Most 4-Vital factors of
Human Life
-Physical
-Mental
-Social
-Spiritual (Beginning with
the end in Mind)
5-Ideation of Entrepreneurship
(Product is IDEA)
6-Qualities of an
Entrepreneur
-Innovativeness
-Starter
-Good Listener
-Good Understanding
7-Marketing Test
lab/Technic/Financial Feasibility test lab
8-Establishing a small Enterprise
Projects have 3-Basic
attributes
1-Course of Action
2-Specific Objectives
3-Definite Time Perspective
9-Steps Involved in the
Establishing of a small venture
1-Project Identification
2-Project Selection
3-Project Appraisal
4-Succesful Stories of others
10-IDEA Generation
1)
Knowledge of a
Person
2)
Experience of a
person
3)
Knowledge of
a potential Customer needs
4)
Success stories
of others
5)
Study Govt
guidelines
6)
Look at the
suggestions of financial Institutions
7)
Market Survey to
know the trends
8)
New’s Paper’s
9)
Visit to trade
fairs exhibitions etc
10)
Explore the possibility of reviving sick Units
11-Project
Selection
1)
Market Potential
2) Degree
of Competition
3)
An Innovative Idea
4)
Availability of raw material and technology
5)
Resources and experience of entrepreneurs in the Line
6) Govt
policies and regulations
7)
Suitability of the product to market to market requirements
Transaction-Any event in the Business
Within
every Transaction 2-things get affected on Cash
1-Funds
2-Stocks on credit
Cash Transaction and Non-Cash
Transaction
Cash
Book-C.T
Journal
N.C.T
Both
forms Ledger
12-Creativity
of Problem solving
13-Creative
Thinker
*Fluency
of Ideas
E;
g-Tank, Road.Wall, Furnace
*Flexibity
of Ideas
E;
g-Using bricks for other causes rather than Construction
*Guessing
Ability and Senst.
Elaboration
E.g.
- Amul, Aids
*Originality
Creativity
Blocks
1-Habit
2-Fear
of Making Mistakes
3-Upbringing
4-Fear
of Consequences
5-The
weight of Previous Models
6-Self
Doubt
12-Problem
solving
Types
of Problems
1-Imaginary
2-Trifles
(No Importance)
3-Real
Blocks
of Problem solving
1-Perceptual
Block
2-Emotional
Block
3-Intellectual
Block
4-Expressive
Block
5-Environmental
Block
6-Cultural
Block
Marketing
Anticipating,
identifying needs and fulfilling their needs profitably
Marketing
Mix
Changes
according to the Consumer
Product-àPrice-àPlace-àPromotion according to the Consumers View
Consumer-àCost-àConvenience-àCommunication
Project
Appraisal
1-Economic Analysis
2-Technical Feasibility
e.g.-Electricity
3-Managerial Competence (SelfàSociety, empl)
4-Financial Analysis
In Communicative English I was
directed to impart the Following to the aspirants:-
1-Grammatical Acquaintances
(Full)
2-Vocabulary (Essential
Words)
3-Interactive
Resource (I was stressing upon this, because the main thing was that the
aspirants should speak/communicate in English.
Regards
Najar
